AVS confirms that accounts exist, but doesn't tell you in plain terms who owns the account. Fraudsters also have valid accounts and trick you into paying them.
Certra ensures you know who you are paying — not just that an account exists.
02
Does Manual Verification Work?
Manual checks are slow, error-prone, and vulnerable to pressure. Fraudsters create urgency and exploit human behaviour — especially when teams are busy or distracted.
Certra automates validation, eliminates delays, and provides a clear audit trail for every transaction.
03
Does calling back work?
Fraudsters spoof numbers and intercept messages. You or your client think you're confirming with the right person — but you're talking to the attacker. No audit trail. No certainty. Just risk.
Certra provides secure, logged validation — without relying on phone calls or guesswork.
04
Can I trust Bank Letters and Documents?
Bank letters and PDF instructions are easy to forge. Emails are intercepted, attachments are altered, and funds are redirected.
Certra validates account data in real time and detects signs of tampering — so you stay ahead of the threat.
05
Can't I ask clients to double check?
Telling clients to "double check" or use complex methods leaves them confused and exposed. Email footers with warnings are ignored. Logins are bypassed. Clients are misdirected.
Certra reinforces safe behaviour with simple, secure confirmations — giving clients clarity, not complexity.
How Certra Works
06
What does work to prevent fraud?
The simplest truth: if you don't pay the fraudster, fraud doesn't happen.
Certra verifies who you're paying — instantly and securely — so you can act with confidence on every transaction.
07
Is Certra difficult to use?
Not at all. The interface is intuitive and you need no additional tools or apps. Clients can use Certra simply by forwarding emails they receive — no extra logins or complexity required.
08
Does Certra work for small and large teams?
Yes — it works for both. Certra scales effortlessly from solo professionals to global teams. Simple enough for individuals, and robust enough for enterprise workflows with added efficiencies to complement how you operate.
09
How does Certra protect inbound payments?
When you send payment details via email, your clients must (and expect to) validate your account via a secure channel. By simply forwarding your email, clients obtain verified details — preventing fraud at the source.
10
How does Certra detect email impersonation?
Certra scans the internet for lookalike email domains similar to yours and warns you if new domains are created — flagging threats before they reach your clients.
If someone switches from joe@acme.com to joe@acme.biz, Certra flags it so you can react before your clients are exposed.
